Arco Restoration Inc

Message: From the moment Jose, Luis, and Tomas set foot in my house, they surpassed all of my expectations! After suffering a water spill in the upstairs bathroom of my house, these guys swooped in and went to work, mitigating the damage. They knew what they were doing, worked quickly and efficiently, and were extremely friendly and answered all of my curious questions. They were so professional in their work ethic, a very high caliber of men indeed! I give high marks and praise to the three of them and would specifically request Jose, Luis, and Tomas in the future! Bravo guys!

Message: We used Arco because our insurance (USAA) recommended them and I am so glad we did. They were awesome! They worked quickly, were very communicative and made sure we understood every step of the process. Fernando was the PM and he was very accessible and responsive. Robert and Enrique were here every day doing the bulk of the work and they were so nice, thorough and would call me every morning to let me know precisely when they would arrive. Obviously water damage (and then finding mold) is a super stressful situation for any homeowner but they made it tolerable and easy!

Message: We worked with Rick Boozer with ARCO- water damage repair work. We had such a quick turnaround between the initial review of the scope of the work to the final turnaround time. He is a great communicator and good attention to details. We have done a lot of work with contractors through the years and he was excellent. His team was in and out quickly and respectfully. Good quality and great turnaround time!

Message: Had some decent water damage to multiple floors of the house. My insurance used ARCO Restoration for the remediation and these guys are some of the best professionals I've ever had to deal with, from the managers down to the workers themselves. They stayed in communication with me whenever there were changes/updates to the work order and explained the whole process to me, including the paper work I was signing and it's significance. Genuinely wholesome people and I would recommend them for any water damage repair.

Message: Reggie Moore was my representative from ARCO. He is very responsive, customer orient, friendly and he became apart of my family. The type of fella you would ask to sit down and have breakfast, lunch or dinner with. He along with MaryAnn and Ted the President of ARCO came and visited my home and saw the damage. (They are all wonderful people and they make you feel like your issue is the only issue that they have on their plate. ) Reggie and his supporting team went to work from day 1 and repaired all my issues. I cannot speak or write enough good things about the ARCO branch located in Raleigh, NC. and Reggie Moore was fantastic. He cares and goes beyond the extra mile and ensured that my home was put back together like it was before the damage happened. I will always call on ARCO for any issues that may arise in the future. They are simply the best Restoration company in the Raleigh, NC area. Ask for Reggie Moore when you call?.

Message: I called ARCO about needing some repairs after water damage. I was very impressed that they were able to send same an estimator to my home that same afternoon. Jimmy was very professional, informative and helpful. He explained the process in detail and answered any of my questions with patience and kindness. I felt like my house was in good hands. I would highly recommend this company to someone else. I am excited and confident about my repairs to come.

Message: I highly recommend Arco Restoration! We had a drain leak which a plumber fixed. Arco Restoration came in to mitigate the damage saved clean up. They were very responsive, showing up (on time) the day we contacted them.. It's very stressful any time you have damage to your house. Arco Restoration was very professional and friendly, stepping us through the whole process. Their pairing with all our questions and uncertainty is admirable.. We worked with Frank to schedule the mitigation and demo work. He worked with us and accommodated our schedule.. Jose came out to do the mitigation, demo, and drying out work. Jose was very professional and respectful of our property while he was doing the work. He explained in detail what he was doing and why it was being done. He made sure we understood the work and answered all our questions. Jose was very polite during his visits! After the work drying out the from the drain leak, we discovered we also had a water pipe leak (in the same area) that needed to be dried out again. Again we worked with Frank and Jose and got top-notch service! Again, I highly recommend Arco Restoration. If you have a choice, ask to work with Frank and Jose!